COMMERCIAL ROOFING SUPPORT FOR THE SOCIETY OF THE FOUR ARTS IN PALM BEACH

For more than 18 months, EcoSmart Construct has supported the Society of the Four Arts in Palm Beach with commercial roof repairs and ongoing maintenance across its 10-acre campus, helping the facilities team spend less time managing roofing issues and more time managing the campus.

Built on Trust

A PARTNER, NOT JUST ANOTHER VENDOR

For Tyler Day and Drew Glazier, roofing is only one part of a much bigger responsibility. Together, they oversee a five-building campus where construction projects, HVAC systems, electrical work, security, and day-to-day operations all compete for attention.

Before EcoSmart Construct, roofing problems often created an additional challenge. Response times were slow, different technicians arrived every time, and valuable time was lost explaining the same buildings and the same history over and over again.

That changed once EcoSmart became involved. Familiar technicians now know the campus, understand its buildings, and can immediately focus on solving the problem.

"They're more than just a vendor. They're part of the team."
Tyler Day - Supervisor of Facility Management and Security

Keeping Operations Moving

WHEN FAST RESPONSE PROTECTS MORE THAN THE ROOF

For a facilities department, speed is about far more than convenience. A leaking roof can interrupt planned maintenance, delay construction work, and divert attention from dozens of other responsibilities.

According to the Society of the Four Arts, EcoSmart Construct typically responds within 24 hours. Just as importantly, the team follows through, communicates clearly, and arrives when promised. That reliability allows the facilities department to keep the campus running without unnecessary disruption.

"You call, they answer. They're responsive, they're on time, and they do what they say they're going to do."
Drew Glazier - Director of Facilities Management and Security

Finding the Root Cause

LOOKING BEYOND THE OBVIOUS

One project demonstrates EcoSmart Construct's approach particularly well. The facilities team was dealing with termite activity inside the Dixon Building. While the visible problem was pest-related, EcoSmart investigated further and discovered damaged roof and soffit areas that allowed moisture and insects to enter the building.

By repairing the roofing system itself, EcoSmart eliminated the entry point rather than simply addressing the consequences. Solving the underlying cause instead of the symptoms prevented the problem from returning and reinforced the team's confidence in every future repair.

Confidence for the Facilities Team

REPAIRS THAT STAY REPAIRED

For Drew Glazier, the greatest value isn't measured by how quickly a repair is completed. It's measured by what doesn't happen afterwards.

Because repairs are completed correctly the first time, the facilities team doesn't receive repeat calls for the same leaks, doesn't need to schedule unnecessary follow-up visits, and doesn't waste valuable time checking completed work. Instead, they can focus on improving the campus, knowing their roofing partner has delivered a lasting solution.

"We haven't had any callbacks. We know it's taken care of. We know it's handled the first time around."
Drew Glazier - Director of Facilities Management and Security

PROJECT HIGHLIGHTS

• Commercial roofing partner for a 10-acre Palm Beach campus
• Five institutional buildings supported
• Trusted relationship for more than 18 months
• Typical response within 24 hours
• Dedicated crews familiar with the campus
• Root-cause repair that eliminated termite access
• No recurring callbacks after completed repairs
• Transparent proposals and predictable budgets

LOOKING FOR A COMMERCIAL ROOFING PARTNER IN PALM BEACH?

Managing commercial and institutional buildings requires a roofing partner who understands the bigger picture. EcoSmart Construct combines responsive service, lasting repairs, and honest communication to help facility managers protect their buildings and keep operations moving.